Support

Contact Support

Need help with your account? We're here.

We're committed to making sure you have a smooth experience. Here are the best ways to get help.

Help Center

Browse our comprehensive guides and articles for immediate answers to most questions.

Visit Help Center →

Email Support

Our support team aims to reply to all inquiries within 24 hours.

support@castway.com →

Premium Support for Agencies & Enterprise

If you are on an Enterprise plan, you can reach out directly to your dedicated account manager via Slack or your priority support channel.