Cookie Policy
How we use cookies and similar technologies to deliver, improve, and personalize Castway.
Effective date: August 1, 2026
1What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, understand how you use the service, and improve your overall experience. Similar technologies include web beacons, pixels, and local storage.
2Types of Cookies We Use
We use the following categories of cookies:
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for the platform to function — authentication, security, and session management. | Session — 1 year |
| Functional | Remember your preferences (theme, language, layout) to enhance usability. | 1 year |
| Analytics | Understand how users interact with Castway — page visits, feature usage, and performance metrics. | Up to 2 years |
| Marketing | Deliver relevant ads and measure campaign effectiveness across platforms. | Up to 2 years |
3Third-Party Cookies
Some cookies are set by third-party services we use for analytics, advertising, and platform functionality. These include:
- Google Analytics — aggregated usage statistics
- Stripe — secure payment processing
- Intercom — customer support chat
- Meta Pixel — advertising measurement (optional)
Each third-party provider has its own privacy and cookie policy. We recommend reviewing them for full transparency.
4Managing Your Cookie Preferences
You have several options for controlling cookies:
- Browser settings:Most browsers allow you to block or delete cookies. Check your browser's help menu for instructions.
- Cookie consent banner: When you first visit Castway, you can accept or customize cookie categories via our consent banner.
- Opt-out links: For analytics, visit the Google Analytics Opt-out Browser Add-on.
Note: Disabling essential cookies may prevent you from using core platform features like login and messaging.
5Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. There is currently no industry standard for how websites should respond to DNT signals. Castway does not currently respond to DNT signals but respects your cookie preferences as set via our consent banner.
6Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Effective date" at the top indicates the latest revision.
7Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@castway.com
- Mail: Castway Inc., 548 Market St, Suite 36879, San Francisco, CA 94104